Union City- Baptist Hospice-Union City has been named a 2015 Hospice Honors recipient, a prestigious award recognizing hospices providing the best patient care as rated by the patient’s caregiver. This is the second consecutive year that Baptist Hospice-Union City has received this award.
Established by Deyta, this prestigious annual honor recognizes hospices that continuously provide the highest level of satisfaction through their care as measured from the caregiver’s point of view. Deyta used the Family Evaluation of Hospice Care (FEHC) survey results from more than 1,700 partnering hospice agencies contained in Deyta’s FEHC database with an evaluation period of October 2012 through September 2013. Deyta identified Hospice Honors recipients by evaluating hospices’ performance on a set of eighteen satisfaction indicator measures. The set of questions included only indicator measures, omitting qualifying, leader and demographic questions. Individual hospice performance scores were aggregated for the evaluation period and were compared on a question-by-question basis to a national average score calculated from Deyta’s FEHC database.
Suzie McWherter, director of Baptist Hospice-Union City, credits staff teamwork, physician engagement, and commitment to quality as factors for being named a 2015 Hospice Honors recipient.
Print
